FRAHire Frequently Asked Questions (FAQ)
Welcome to the FRAHire FAQ section. Here, you will find answers to the most asked questions about our disaster recovery equipment rental services.
What is FRAHire?
FRAHire is a company that rents disaster recovery equipment, including Air Filtration Devices, Dehumidifiers, Air Movers, and Hydroxyl Generators. We service all parts of Queensland, Victoria, Tasmania, and New South Wales.
What types of equipment do you offer? A: We offer a range of equipment for disaster recovery, including:
- Air Filtration Devices: For improving air quality by removing particles, bacteria, and odours.
- Dehumidifiers: For reducing moisture levels to prevent mould and mildew growth.
- Air Movers: For enhancing airflow to aid in drying and ventilation.
- Hydroxyl Generators: For neutralizing odours and contaminants in the air.
How do I rent equipment from FRAHire?
Renting equipment from FRAHire is simple. You can contact us via phone, email, or our website to discuss your needs, check availability, and arrange delivery.
What is the rental duration?
We offer flexible rental durations to suit your needs, whether you need equipment for a few days, weeks, or longer.
Can I extend my rental period?
Yes, you can extend your rental period. Please contact us as soon as possible to arrange an extension and ensure the equipment is available.
Delivery and Pickup
Do you deliver the equipment?
Yes, we offer delivery services to all parts of Queensland, Victoria, Tasmania, and New South Wales. Delivery charges may apply based on your location.
How is the equipment delivered?
Equipment is delivered via our shipping partner. We ensure timely and safe delivery to your specified location.
Can I pick up the equipment myself?
Yes, self-pickup is available from our designated locations. Please contact us to arrange a pickup time.
How much does it cost to rent equipment?
Pricing varies based on the type of equipment and the rental duration. Please contact us for a detailed quote tailored to your needs.
What payment methods do you accept?
We accept card payments
Is there a security deposit required?
A security deposit may be required depending on the equipment rented and the rental duration. Details will be provided during the booking process.
Equipment Usage and Maintenance
Do you provide instructions on how to use the equipment?
Yes, we provide detailed instructions and support for all our equipment. Our team is also available to answer any questions and provide demonstrations if needed.
What should I do if the equipment breaks down?
In the unlikely event of equipment failure, please contact us immediately. We offer technical support and will arrange for repairs or a replacement unit as quickly as possible.
Do you offer maintenance services for the equipment?
Yes, regular maintenance is part of our service. We ensure all equipment is thoroughly inspected and maintained before and after each rental.
Contact and Support
How can I contact FRAHire?
You can contact us via:
- Phone: 1300 054 485
- Email: admin@frahire.com.au
- Website: Contact – FRA (frahire.com.au)
What are your business hours?
Our phones are open 24/7 our sites are open from 8am – 5pm Monday to Friday.
If you have any other questions or need further assistance, please do not hesitate to contact us. We're here to help with all your disaster recovery equipment needs.